Privacy Policy

Effective Date: January 18, 2026
Esan Sisters Food Bank Canada respects your privacy and is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect limited personal information such as: Name. Contact information (phone/email)
Household size. Dietary needs (optional). Program participation details. We collect only what is necessary to deliver services effectively.

2. How We Use Your Information

Your information is used to register clients for services and to track food distribution for reporting and funding purposes. Improve programs and outreach. Communicate important service updates
We do not sell, rent, or trade personal information.

3. Consent

By providing your information, you consent to its collection and use it for the purposes outlined above.
You may withdraw consent at any time, subject to legal or operational limitations.

4. Information Sharing

We may share non-identifying, aggregated data with Funders. Partner organizations
Government agencies (when required by law). Personal information is shared only when it is legally required or with your explicit consent.

5. Data Security

We take reasonable steps to protect personal information, including:
Secure storage (physical and digital). Limited staff/volunteer access. Confidentiality training

6. Retention of Information

Personal information is retained only as long as necessary to fulfill service, reporting, and legal requirements.

7. Access & Corrections

You have the right to: Request access to your personal information. Request corrections to inaccurate information
Requests can be made by contacting us directly.

8. Media & Photography Policy

From time to time, photos or videos may be taken at events for promotional or reporting purposes.
We will seek consent before using identifiable images of individuals. You may decline participation at any time.

Contact Information

If you have questions or concerns regarding these Terms or our Privacy Policy, please contact:
Esan Sisters Food Bank Canada
📧 Email: ecfas.info@gmail.com